Privacy Policy

Website Privacy Statement

Mind Care Collective (MCC) respects the privacy of your personal information by adhering to privacy laws.

Mind Care Collective’s website privacy statement outlines how we will manage personal information collected through this website. This statement does not extend to external websites that have been linked to from our site; in these cases you should refer to the privacy statements provided on each external site, as we are not responsible for the privacy practices or content of these external sites. This privacy statement will be periodically updated to reflect website and privacy compliance development and planning at Mind Care Collective.

Privacy laws

Personal information collected via the Mind Care Collective website will comply with the Victorian Privacy and Data Protection Act (2014) and the Health Records Act 2001.

Collecting, using and disclosing personal information

Online forms and other applications

If you provide personal details during your visit to the Mind Care Collective website, then we will only use and disclose your personal information for the purpose for which it was collected. This includes information collected via online forms, learning modules, events and training registration, subscribing to receive newsletters and blog comments. Any other type of use and disclosure will require your consent, or be in accordance with prescribed exemptions under privacy laws.

We may share data that you provide to us with trusted third-party partners to help us perform statistical analysis, provide customer support and to offer more relevant and personalised content. Such third parties are prohibited from using your personal information for any other purposes and they are required to maintain the confidentiality and security of your information.

Cookies, local storage and web analytics

Cookies and local storage values are small data files that are transferred to your web browser when you visit a website. These files contain pieces of information that help you navigate a website efficiently and also help Mind Care Collective with statistical information to facilitate general website management, development and planning.

Cookies and local storage values store non-personal information such as (but not limited to) the server address and domain name of your internet service provider, date and time of your visit to the site, which pages you accessed on the Mind Care Collective website, files you downloaded, address of the last site you visited and the type of browser you are using.

From time to time, we use third-party web analytics and marketing technologies to:

• Collect information about your interaction and usage of our websites.
• Use anonymous information about your website behaviour in order to show you relevant content on your return visits to the MCC website.
• Inform, optimise and serve ads to you on relevant websites based on your activity on our website to advertise Mind Care Collective across a variety of third-party websites and measure the effectiveness of our marketing campaigns.

Users can find out more on how third-party websites use the data collected, by reviewing their policy on their website. Examples of these sites are Facebook, Adobe, and Google Network.

Opting out

Most web browsers are set to accept cookies. You can refuse to accept the use of cookies by adjusting the settings on your web browser; however, doing so may result in you not being able to use the full functionality of this website.

Users can find out more about controlling Google’s ad personalisation and managing cookies via Google’s Privacy Terms.

Users can opt out of Facebook’s use of cookies and Facebook Pixel Re-Marketing through their Facebook Account settings.

Staff and client login

If you have used login details to access the Mind Care Collective website (whether on your personal device or network), or accessed an email sent to you from us, the cookie information may also be linked to your individual user profile. This information may be used to monitor, customise, and improve Mind Care Collective's services. We will only use your personal information for the purposes for which it has been collected and in accordance with applicable privacy laws.

Monitoring computer users

Mind Care Collective reserves the right to monitor all website usage for the purpose of ensuring compliance with applicable laws, internal policies, and to maintain a secure and effective online environment.

Security

Mind Care Collective’s website does not guarantee secure transmission of information over the internet. Visitors should be aware that there are risks in transmitting information online. If you are concerned about conveying your personal information over the internet, then you may wish to contact us by telephone or mail.

Some parts of our website may require usernames and passwords to be entered before a user’s personal information is accessible. This is to ensure that information is displayed only to the intended person. You should ensure that your password is kept securely and not disclosed to anyone else.

If you would like further information, please email us at info@mindcare.org.au.

Updated 11 October 2019. Adapted from La Trobe University’s Website Privacy Statement.

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